Terms & Conditions are apply to all services provided by OZLANE Chauffeur Car www.ozlane.com.au We reserves the right to revise any of the terms and conditions stated here and will come into effect after posting. A quote on a journey will be valid until 24 hours after the issue there of.
For booking less than 24 hours, please contact our operation team on 0450653385 to confirm availability. Booking over the phone must be made 12 hours before pickup time. If the booking is less than 12 hours, we cannot guarantee the car availability.
A full payment will be charged at the time of booking. Your reservation is regarded as confirmed when payment has been received and we will send you a full confirmation of your booking. We request you check the details of the hire carefully and inform us immediately of any errors or changes. We accept form of payments online by Credit Card and PayPal from our website, by Credit or Debit Card over the phone, Electronic transfer money to our Bank Account. Transfering money we must received and must be cleared in 3 days of the booking.. Payment by Cash or Credit Card in the car, if is necessary further payment in the car. We also accept payments via Cabcharge plastic Card and Cabcharge E-Ticket only.
Executive/Sedan is minimum $65 per hour base to base
People Mover is minimum $85 per hour base to base.
Mini-bus is $130 per hour base to base.
Our minimum charges is $65
A minimum of 1 hour is charged per booking. Price include goods and services tax. All prices are in AUD.
Any further orders or changes in direction, further charges apply. pricing depend from the distance.
A reservation may only be altered or cancelled with the permission of the Company. It has to be done by email or by phone. Cancellations informed more than 24 hours prior to time of the journey means that full refund will be given. Cancellation informed between 24 to 12 hours prior to the journey will incur 25% of the booking price. Cancellation not informed up to 12 hours prior to time of booking journey will incur 100% of the booking price. All payments can be made by credit / debit card.
In case of credit / debit card, your card will be charged before or on the day of the journey, but the card details will only serve to secure the booking, or may be charged for instances of a cancellation or - No Show !
If a passenger fails to arrive at the designated location and has not informed us of any change of plan then the full amount will be charged plus waiting time where applicable.
If we pick up from a WA address the driver will wait up and till 30 minutes, after the time the booking was made for. If we are unable to make contact with the passenger (ringing the door bell and calling the contact phone number) we will pull the driver away and the passenger will be responsible for the full cost. At the Airport the driver will go into The Terminal soon after landing( based on official Airport flight information ) or that time customer has specified otherwise). The driver will wait at the Hall or meeting point in the arrivals terminal. If the passenger has been waiting at the meeting point of the airport and fails to make contact with the driver, the passenger should call the Office so as to arrange how to meet. Passenger should not just leave the Airport without letting Us know as this will be regarded as a - No Show.!
Reservation modification regarding transport times, routes or dates must be done 24 hours in advance. Where possible we will accommodate your requirements, however a guarantee cannot be made.